Case Studies

Examples of our implementations

Process Automation for Photography Studio

Client: Foto.Guru - photo ordering platform

Challenge:

A photography studio needed to automate the process of receiving online orders, photo processing, and customer communication. Manual order management was time-consuming and error-prone.

Solution:

Built an automated system for receiving orders online
Integration with payment system and printers
Automatic email and SMS notifications for customers
Admin panel for order management

Results:

75% - Reduction in order processing time
150% - Increase in order volume
100% - Elimination of fulfillment errors
Significant increase in customer satisfaction

View Foto.Guru

Price Monitoring System for E-commerce

Client: PriceWatch - competitor tracking tool

Challenge:

Online stores had to manually check competitor prices, which was impossible at scale. Lack of current data made dynamic pricing management difficult.

Solution:

Automated competitor website scraping system
Real-time price analysis and comparison
Price change notifications
API for client system integration

Results:

24/7 - Monitoring of thousands of products
Immediate response to competitor price changes
Margin increase through price optimization
Savings of hundreds of manual work hours monthly

View PriceWatch

AI Implementation for Customer Service

Industry: E-commerce / Retail

Challenge:

An e-commerce company received hundreds of inquiries daily. The customer service team couldn't respond to all questions on time, resulting in lost potential customers.

Solution:

Implemented GPT-4 based AI chatbot
Integration with knowledge base and order system
Automatic responses to common questions
Escalation of complex cases to the team

Results:

70% - Automated customer inquiries
30 seconds - Response time reduction (from 4 hours)
24/7 - Customer service without additional costs
25% - Increase in conversion rate
3 FTE - Savings in customer service

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